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12/3/2019

7 Comments

"An Impact detected during Parking Mode". What to do next?

 
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It is a good habit to check on your car before driving off but all our current dashcam models has the feature of informing the users about possible impacted event while you are away or so called "parking mode".  This does not necessary to be just the push notifications to be sent from our Cloud service. 
Even you are not a Cloud user, our dashcam can notify you of such event by voice guidance if the dashcam is setup with the power solutions, an add-on accessories for parking mode.
​When you drive off from car park, the BlackVue dashcam may announce "Parking Mode Off. An Impact was detected during parking mode". This means the dashcam had detected impact by the 3-axis shock sensors over the preset threshold sensitivity settings.

​What you should do next?

​
1) If you are using our dashcam with WiFi (Cloud series and WiFi series), you can login with the BlackVue App. (Alternatively, you can also access the video using the BlackVue Viewer for PC.) 

2) With BlackVue App, go to the File List and set the Filter to show only the Event (E) files. 
3) Look for event files recorded during the period of the last parking condition. 
Picture

​4) Review the video to check for the reason for the triggering of the impact. On some occasions, it maybe false alarm, for example due to vibration or impact from a bird on the bonnet. ​​

​5) If you found that the impact detection is too sensitive , you can change the setting to your preference. 
Picture
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6) User can also choose to OFF this Voice Guidance notification. ​
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TIPS:  Keep your dashcam firmware up to date to enjoy the best of BlackVue. Download the firmware manually from here. 
Alternatively, you can upgrade the firmware wirelessly by Firmware Over the Air (FOTA), procedure here. 
7 Comments
Paul S spencer
17/3/2019 12:07:05 am

At this price range it should hilight the folder for you so yo don’t have to sit through watching load of video files to find the event

Reply
BlackVueSG
17/3/2019 10:55:03 pm

Thank you for the enquiry. If you check out the procedure above, you don't have to check all the files recorded, just apply the filter for the Event Files. Cheers!

Reply
Jane
22/9/2019 08:02:15 am

Hi, (1) how to apply filter to the event file to find the event that cause the impact ? (2) how to delete this voice prompting “impact detected during parking mode” once I have found the particular event ?

Paul s spencer
23/5/2022 06:43:25 am

It my name but I sure I know how to spell you and highlight
Think they are making up question using random names.


Reply
BlackVueSG Support Team
22/9/2019 09:30:52 am

Hi Jane, thank you for the inquiry.

Once you logged into BlackVue WiFi of the BlackVue App, access the files recorded. On the upper part of the screen , you will find the Filter for N(normal), E(event), P(parking) and M(manual). Just select the E (event) only, search for the event file on your last parked timing. The screen shot for the filter selection is available on this blog post.
Voice prompt "impact detected during parking mode" will be prompted every time any impact detected during parking mode. If you would like to disable this voice guidance, go to BlackVue WiFi > Firmware setting > System > Voice Guidance > Impact detected in parking mode to OFF
If you need further assistance, please drop us an email at support@wowgadgets.com.sg or call out hotline at 61009691.
Have a great weekend!

Reply
Dave McCusker
19/8/2021 09:11:55 pm

Even when the vehicle is parked in a locked garage the black Vue still notifys me of an impact

Reply
Eunice
13/3/2022 04:32:27 pm

Hi I'm an user too. I realised its the impact while we close the car door. U can always set the sensitivity. Hope this helps.

Reply

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