BlackVue Cloud

FREE ADD-ON SERVICE FOR YOUR BLACKVUE COMPATIBLE MODELS!

Me and My Car. Connected.
See what your dashcam sees remotely — Receive impact alert Push Notifications — Save footage to the Cloud and do much more!

Frequently Asked Questions

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Cloud features at your fingertips

Compatible Models

LTE Dashcams
(4K UHD)

DR970X-2CH LTE PLUS
Dual-channel dashcam with built-in 4G LTE and 4K Ultra HD camera.
No need external WiFi hotspot setup to connect to cloud.
Learn more >

LTE Dashcams
(Full HD)

DR770X-2CH LTE
Dual-channel dashcam with built-in 4G LTE and Full HD camera.
No need external WiFi hotspot setup to connect to cloud.
Learn more >

Cloud Dashcams
(4K UHD)

DR970X BOX PLUS
Dual-channel Cloud dashcam in a modular form-factor featuring 4K UHD front recording with built-in fast 5GHz Wi-Fi, GPS and tamperproof.
Learn more >

Cloud Dashcams
(Full HD)

DR770X Series
Single or dual-channel Cloud dashcam with Full HD recording up to 60fps, built-in WiFi and GPS.
Learn more >

VIDEOS

What is BlackVue Cloud?

Established since 2015, BlackVue Cloud combines state-of-the-art dashcam technology with cloud ubiquity to make the most out of your BlackVue dashcam. Video backup, real-time GPS-tracking, alarm, the possibilities are endless.
BlackVue Cloud is all about using your dashcam to its full potential, so that you and your car are always connected.

Animate On Scroll.

How does it Works?

Animate On Scroll.

Taking advantage of a mobile or car-embedded Internet connection and a BlackVue dashcam, BlackVue Cloud connects you to your car through the Cloud. Using the BlackVue App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.

How can BlackVue Cloud benefits you?

Individual?
Get notifications to your phone when you parked car is hit.
Check remotely what is happening around your car.

Small business owner?
Monitor your commercial vehicles on a map in real time and talk to your drivers anytime through the BlackVue App or Viewer.

Company with large fleet?
With BlackVue Fleet Tracking, track in real time up to 999 vehicles from the palm of your hand or with the BlackVue Viewer.

Animate On Scroll.

Drivers love the peace of mind procured by dashcams, as those embedded cameras can provide video proof in case of an accident. BlackVue Cloud largely augments the features of a dashcam by pairing it with the Cloud.
BlackVue Cloud provides value to everyone.

Packed with Innovative Features

Live View, Alert Push Notification, GPS Tracking, Two-way Voice Communication, Video Backup, Remote Video Playback and other endless possibilities in the future. With BlackVue Over the Cloud, unlock your dashcam’s full potential.

Alert Push Notification
Receive notifications on your phone when preset events occur. Great in combination with BlackVue’s Parking Mode.

Remote Live View
Remotely monitor your car in real time from anywhere, anytime.

Video Backup
Back up videos to your phone or Cloud storage. Live Auto-Upload: save Event files in real time to the Cloud!

Two-way voice communication
Talk with people in the car from your smartphone. The driver can speak while keeping hands on the wheel.

GPS Tracking
View on a map your car’s location and speed. With BlackVue Fleet Tracking, access 90-days’ worth of GPS data.

Remote Video Playback
Play videos stored in the Cloud or in your dashcam anytime on your smartphone or tablet.

Live Auto Upload
Save a video stream in real time to the Cloud. Protect yourself from break-ins and theft. Learn more >

Event File Auto-Upload
Save to the Cloud Event videos—including seconds before trigger—after they happen. Learn more >

Cloud FOTA
Upgrade your dashcam’s firmware easily over the Cloud.
Learn more >

What's included in my
Free Cloud account?

The BlackVue App allows you to create a free account easily. Your free BlackVue Over the Cloud account includes the following:

10 minutes daily Live View.
Stream real-time video from your BlackVue.
Reinitialized every day.

BlackVue Dashcams

1 BlackVue dashcam per account.

5GB of Cloud storage

5GB to back up your video files in the Cloud

100 downloads or replays
of videos from the Cloud or the dashcam's SD card per month.

Need more?
Discover our plans

You can add unlimited Live View time and register additional dashcams from the BlackVue app. The differences between the available plans :
(Updated on 2 Apr 2025)

• Subscribe Fleet Plan on blackvuecloud.com
• * Not supported by DR650GW and DR650S
• ** DR650S Series only

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https://www.blackvue.com.sg/over-the-cloud?data-scroll-to-anchor=FAQ

Copy for linking from an external page:

https://www.blackvue.com.sg/over-the-cloud?data-anchor-link=FAQ

• Remote Live View

Network data is used only when you activate Remote Live View, Remote Backup and Playback.
Push notifications consumes very low data which can be ignored. If you are near to your BlackVue, you can always use the direct WiFi connection instead of Cloud service.
When you access Remote Live View from your BlackVue dashcam over the Cloud, your dashcam streams data to the Cloud server, which is then sent to your device. Use the table below to assess your data needs, based on your Live View usage estimate.


	Remote Live View (Real time Cloud streaming)
	Format (Resolution)	HD (1280×720)
	Bitrate	1Mbps (Megabit per second)
	1 minute	7.5MB (Megabytes)
	1 hour	450MB (Megabytes)
	24 hours	10.8GB (Gigabytes)

• Backup/ Playback

Unlike Remote Live View, which uses a video feed optimized for streaming, Video Backup and Playback use the original video files stored by the dashcam on the microSD card.
You can use the table below to get an understanding of the amount of data needed to back up video files or play back a recorded video.


Model	Resolution	Video segment length	Quality setting	File size*
DR970X Plus / DR970X LTE Plus  / DR970X Box Plus	4K UHD (Front camera)	1 Minute	EXTREME (H.265/H.264)	443MB/ 300MB
			HIGHEST/SPORT	93.5MB
			HIGH	78.9MB
			NORMAL	63.4MB
	Full HD (Rear camera)	1 Minute	EXTREME	78.9MB
			HIGHEST	78.9MB
			HIGH	63.4MB
			NORMAL	47.7MB
DR970X-2CH/ DR900X-2CH Plus/ DR900X-2CH/ DR900S-2CH DR770X-2CH/ DR750X-2CH Plus/ 750X-2CH/ DR750S-2CH DR970X-2CH LTE/ DR770X-2CH LTE/ DR750X-2CH LTE Plus/ DR750-2CH LTE	Front camera 4K (DR9xx) Full HD (DR7xx)	1 Minute	EXTREME	187.2MB
			HIGHEST/SPORT	93.5MB
			HIGH	78.9MB
			NORMAL	63.4MB
	Full HD (Rear camera)	1 Minute	EXTREME	78.9MB
			HIGHEST	78.9MB
			HIGH	63.4MB
			NORMAL	47.7MB
DR970X/ DR900X Plus/ 900X/ 900S-1CH DR770X/ DR750X Plus/ 750X/ 750S-1CH	4K (DR9xx) Full HD (DR7xx)	1 Minute	EXTREME	187.2MB
			HIGHEST/SPORT	93.5MB
			HIGH	78.9MB
			NORMAL	63.4MB
DR650S-2CH/ DR650GW-2CH	Full HD (Front camera)	1 Minute	HIGHEST	76.7MB
			HIGH (Default)	61.8MB
			NORMAL	46.3MB
	HD (Rear camera)	1 Minute	HIGHEST	38.6MB
			HIGH (Default)	31.0MB
			NORMAL	23.4MB
DR650S-1CH/ DR650GW-1CH	Full HD	1 Minute	HIGHEST	76.7MB
			HIGH (Default)	61.8MB
			NORMAL	46.3MB

Note: Actual file size may differs slightly.

• Live Auto-Upload

Live Auto-Upload saves a real-time video feed from one of your cameras (front or rear/interior) to the Cloud in case of Event (Manually triggered or triggered by the impact sensor). This allows to keep some evidence even in case of theft, as the camera saves the Event to the Cloud in real time in addition to the full resolution video saved on the microSD card.


	Live Event Upload
	Format	D1 (720×480)
	Bitrate	600Kbps (Kilobits per second)
	1 minute	4.5MB (Megabytes)
	1 hour	270MB (Megabytes)
	24 hours	6.48GB (Gigabytes)

• Manual

BlackVue App Manual download here >

• App

BlackVue app

• PC Viewer
1. Do I need a WiFi hotspot for Blackvue cloud dashcam?

The BlackVue cloud series dashcams (DR900X/ DR750X/ DR900S/ DR750S / DR650S) can support connection to any WiFi hotspot which include your smartphone, mobile router or in-car imbedded internet. If your car is parked nearby your home or office, you can make use of the accessible WiFi hotspot. When your car leaves these premises, WiFi connection will be unavailable. To take the best advantage of BlackVue Cloud - including the Parking Mode Push Notifications, the use of dedicated mobile router is recommended.
Exception for DR750-2CH LTE which comes with built-in 4G LTE*, which no need external WiFi hotspot setup for cloud connectivity.

Please refer to item 10 below on step by step guide on how to setup a hotspot to your BlackVue Cloud dashcam.
* SIM card is not included

2. Do I need a SIM card in the car?

If you want to constantly monitoring your car, setting up a mobile router in the car is one of the best options and with SIM card to be inserted inside the mobile router. Exception for DR970X-2CH LTE, DR770X-2CH LTE, DR750-2CH LTE which comes with built-in nano-SIM card tray enable 4G SIM card to be inserted directly to the dashcam.

3. What type of mobile router which is compatible for the cloud service?

We had tested many mobile routers before the launch. To have faster and stable connectivity, we recommend using 4G/ LTE mobile router and we have the Car WiFi Kit which is fully compatible. For new X series, it support easier setup by just plugging in the optional LTE connectivity module.

4. How can I hardwired the mobile router to ensure hassle free operation?

We are offering the Car WiFi Kit which is compatible for BlackVue over the Cloud. This kit includes the 4G/ LTE Car WiFi Dongle, Power Supply Kit and installation service.
If you need parking mode option, Car WiFi Kit will be connected to the Cellink NEO battery which means your BlackVue will always stays connected to the Cloud even your car is parked.

5. How to get the SIM card?

Please check with your telco for the availability of the additional SIM card and subscription. You can always apply additional SIM card to share the data from your current handphone line subscription.

6. How does the push notification works?

User can set the type of push notifications using the BlackVue app. Options are event notification for driving or parking, overspeed notification, entering or escaping the parking mode, motion detection notifications and etc. If you set the notification for event while in parking mode, BlackVue will send the push notification immediately to your smartphone upon detecting an impact.

7. How to upgrade the Cloud plan?

In the BlackVue app, tap on the profile > Manage plan

Discover the available plans here >.
If you would like to upgrade to a Fleet Plan, visit www.blackvuecloud.com (Fleet Plan lets you manage up to 999 dashcams and access exclusive BlackVue Fleet Tracking features).

8. How to determine if my BlackVue is compatible?

Basically, all our cloud dashcam models which include DR970X-2CH LTE PLUS, DR970X BOX PLUS, DR770X-2CH LTE, DR770X, DR750-2CH LTE, DR900X PLUS, DR900X, DR900S, DR750X Plus, DR750X and DR750S and DR650S series.

9. Where to find Cloud QR code?

On DR900X/750X/900S/750S/DR750-2CH LTE models, the QR code to register your BlackVue to the Cloud is located on a label under the mount. To unmount your dashcam, press the "LOCK" button on the mount and pull on the dashcam while holding the mount.
For earlier models, the QR code is visible and located on the mount holder or the dashcam's body.

If your device does not have a QR code on it, or you lost or removed your QR code sticker, you will need a Cloud security code.
In order to get your Cloud security code, please follow the steps in the section above: “HOW TO DETERMINE IF MY BLACKVUE IS COMPATIBLE?”

10. How to connect BlackVue Cloud dashcam to a hotspot?

In order to enjoy BlackVue Cloud, you must set up your BlackVue to connect to a Wi-Fi hotspot/router. This hotspot can be your home Wi-Fi, a mobile Wi-Fi hotspot or your car’s embedded connection. Once you are done, you will be able to use your BlackVue Cloud account to connect to your BlackVue from anywhere, anytime.

With the BlackVue App:
Power your BlackVue dashcam.
Power the Wi-Fi hotspot/router you will pair with your BlackVue.
Connect to your BlackVue in Wi-Fi from your phone's Wi-Fi settings menu.
Open the latest version of the BlackVue App.
Go to BLACKVUE WI-FI > Camera settings (Gear icon) > Firmware settings > Cloud settings > Cloud service hotspot settings > Select your Wi-Fi hotspot/router which should appear in the list and fill in the password. Alternatively, you can enter manually the router's SSID (network name) and password. You can register up to 3 Wi-Fi hotspots.
Go back until prompted to save and choose save to apply the changes to your dashcam.

With the BlackVue Viewer:
Take out the microSD card from your BlackVue dashcam and insert it in your computer (you might need a SD card adapter or microSD USB reader).
Open the BlackVue Viewer.
Click on Settings.
Click on the Firmware tab.
Click on Cloud.
Enter your hotspot/router's SSID (network name) and password (you can register up to 3 hotspots).
Click "Save and Close"

11. Does all the files recorded with the dashcam to be uploaded to the Cloud?

The primary storage of the dashcam is the microSD card. Only selected files such as event or manually selected files is to be uploaded to the Cloud storage (settings dependant) as a secondary storage.

12. Will the files copied to the Cloud storage be deleted?

Files manually copied to the Cloud will be stored on the servers for up to 90 days. As for the files automatically uploaded via Event File Auto Upload, they will be kept up to 7 days. After the period stated, they will automatically be deleted from the servers. Please backup any videos you want to keep to your smartphone or computer.

Disclaimer:
Since "BlackVue Over the Cloud" (cloud service) connection is depending on the wireless network (3G/ 4G/ WiFi), we cannot guarantee that the coverage is available all the time, there could be loss of connectivity at some area or period. Anyway, our cloud service has the option to notify the users when network connection or disconnection occurs.

Need to track a fleet of vehicles?

Animate On Scroll.

Check the BlackVue Fleet Tracking Page
Register multiple dashcams under a single account and enjoy Unlimited Remote Live View, Geo-fencing, GPS Tracking History and more.

Learn More

Explore the BlackVue dashcam lineup and enjoy wireless freedom with full control through intuitive BlackVue App for all models. BlackVue offers a range of dashcams with 1, 2, or 3 cameras (1-CH, 2-CH, 3-CH) in 4K UHD and Full HD to suit various needs. Choose from different connectivity options:
LTE (4G) - Cloud-Native: Comes with built-in LTE and a SIM card reader for remote Cloud connectivity out of the box.
Cloud-Compatible: Connect to the Cloud using an LTE Connectivity Module or a third-party hotspot, or use it as a premium WiFi dashcam with high-performance features.
Simple WiFi: Pair your dashcam with your smartphone within WiFi range.
Also available, Special-purpose system which comes with auxiliary camera with infra-red lightings, driver monitoring or waterproofing (for trucks).

ME AND MY CAR. CONNECTED.

BlackVue Cloud is the industry-leading cloud service established since 2015. Push Notifications, real-time video and GPS-tracking, Event Files Upload (Cloud backup), the possibilities are endless. BlackVue Cloud is all about using your dashcam to its full potential, so that you and your car are always connected.
Discover the features, plans and compatible cameras.