If you approach ANY car accessories shop or workshop for our dashcam installation, they may just be able to do it but whether it will be done correctly or safely is another question.
The above photo shows one example of a poor installation performed by UNAUTHORISED installer for the rear camera. The video cable was routed without even going through the existing conduit. This will definitely save their time to install but damage to the cable is unavoidable due to clamping when rear door is closed. There's also risk that water may sip in to the interior of the car if it rains heavily.
Fortunately, we spotted the problem when user complained about the rear camera which is not working. We always recommend to install our products by our authorised dealers. The risk is even higher when you purchased a used product which doesn't come with complete accessories, such as cables or fuses. The unauthorised installer may just replace or connect with improper cable or fuse which may compromise the protection to the product or even your car.
Above photos show another poor installation of our product performed by unauthorized installer.
Intermittent power problem was reported only after months of installation but the root cause is not the product but improper power connection which is not secured and safe. Such problem is hard to spot by customers as it is hidden inside the dashboard etc.
If you purchased a used product and comes with missing or incomplete accessories, please approach us to purchase the original accessories. You can download the manual of the product from our support page.
Speak to us or our authorised dealers if you need assistance for the proper and safe installation of our products.
Be safe and enjoy the best of our products with a peace of mind.