Unlock the full potential of BlackVue Cloud

Established since 2015, BlackVue Cloud combines state-of-the-art dashcam technology with cloud ubiquity to make the most out of your BlackVue dashcam. If you are using our Cloud dashcam, this post will help you to customise the settings as to unlock the full potentials of BlackVue Cloud service.

NOTE: Since updated firmware and app released on May 2021, there's some changes on the way to manage the Push Notifications, Notification Logs and Event Uploads. Check out the updates here. 

​Push Notifications

Alert me when something happens to my car. 
Turn on dashcam alerts:
1) Login to BlackVue app.
2) Tap Ξ and select your email address to open Account Settings.
3) Tap Push Notifications and adjust the types of push notifications you want to receive:

a) Dashcam alerts
To receive push notifications from dashcam.
Turn this to on if you want to receive any notification from the dashcam. Please refer to item 4) as to customise when your dashcam sends alerts. 

b) Cloud connectivity alerts
To receive push notifications when there's connection or disconnection of Cloud service. 
Turn this to off if there's too frequent alerts due to poor data network for example. 

c) Announcements
To alert driver with the voice message via dashcam's speaker when someone attempts to access the dashcam remotely such as remote live view.
Turn this to off if you prefer not to alert the driver every time you perform the Remote Live View via BlackVue App. ​

4) Customise when your dashcam sends alerts:
a) Login to the BlackVue app.
b) Select BLACKVUE CLOUD.
c) Tap ⁞ next to your camera name and select Settings > Firmware Settings > Cloud > Push Notification Settings

d) Customise when you want to receive push notifications. 
e) If you receive to many false push notifications related to the Event Recording, you can always adjust the sensitivity of the G-sensors. 
Tap ⁞ next to your camera name and select Settings > Firmware Settings > Sensitivity > G-sensor (Normal mode) or G-sensor (Parking Mode)
​

Event Auto-upload

This feature allows the dashcam to automatically upload live stream or recording files in low resolution to BlackVue Cloud.

Live stream:

• The live stream (D1@10fps) of events triggered by an impact or manually, is automatically uploaded to the Cloud only if the dashcam is connected to a Wi-Fi hotspot or built-in LTE at the time of the event.
• The live stream starts to save on the Cloud few seconds after the event is detected.

Files in low resolution:

• Event recordings that are saved on the SD card are automatically uploaded to the Cloud in low resolution (D1@10fps) when the dashcam is connected to a Wi-Fi hotspot or built-in LTE.

Remarks:

• Event Auto-upload recordings are saved in a separate Cloud storage, thus the regular BlackVue Cloud Storage space is not occupied by them.
• The number of replays and downloads of live auto-upload recordings is counted in monthly “File Replay/Download” limit i.e. 100 replays & downloads/month for free account.
• The Event Auto upload recordings stored on Cloud will automatically be deleted after the expiry date. They can’t be deleted from the Cloud manually.

How to enable Event Auto-upload
By default the Event Auto-upload feature is disabled. To enable and configure it, please follow these steps:

1) Login to the BlackVue app.
2) Select BLACKVUE CLOUD.
3) Tap next to your camera name and select Settings.

4) Select Event Auto-upload settings. 
​5) Configure your desire settings and pressed OK.

​Accessing the recordings saved on BlackVue Cloud
1) Open the BlackVue app.
2) Select BLACKVUE CLOUD
3) Select your dashcam.
4) Tap Event Auto-upload
​5) Select the video you want to watch. 

Downloading recordings to your smartphone
1) To save the videos to the internal memory of your smartphone, tap next to the video you want to backup and select Download.

2) To download multiple files, tap , then choose your desired recordings and tap on the Download icon at the bottom.

​Learn more about BlackVue Cloud service here and manual is available for download.