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Thank you for using BlackVue car dash cam and we are striving to serve you better. We had recently renovated our office with expansion for our service centre and showroom as to cater for our growing customers. While waiting for any service, you can sit and relax in our air-conditioned waiting lounge with free Wifi hot spot, charging stations, drinks and TV entertainment. Product demonstration is available at our showroom which is equipped with a training room. If your BlackVue is over the warranty period and needs longer time for service or diagnosis, we will be glad to offer you a free loan unit for a peace of mind. Call our hotline at 61009691 for the express service appointment, we will be able to serve you as soon as you arrive at our address. Need help? We are more than happy to assist you! Why not check out the informative help page here >. Alternatively, contact us here >.
28 Comments
Fu
12/2/2017 09:06:11 am
I have a dr500gw. I m unable to update the dates for the car cam. After I have set the date, it will reset to 2013 again. Pls advise
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BlackVue Support
12/2/2017 06:55:20 pm
Thank you for using BlackVue. The internal battery inside this old camera maybe depleted and need servicing/ replacement. Please call our hotline at 61009691 to book a service appointment. Cheers!
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James Tan
1/4/2017 08:56:22 pm
Hi, just buy over a 2nd car with the blackvue dash 💨 cam front n back and the Model is DR55K1 . I have registered in the new app, but can't connect . Wifi search shows D650 MODEL.
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BlackVue Support
7/5/2017 11:07:32 pm
Thank you for using BlackVue. The model you mentioned is not tally with the serial number given. Please ensure that you had switched on the WiFi by pressing the WiFi button.
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Dave
7/5/2017 11:24:31 am
Hi, I installed my blackvue car cams from Chuan Sing, Serangoon Gdn few years back. Now I have problem with the back cam as the vision is totally dark. Can't see anything. Please advice. Thanks.
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BlackVue Support
7/5/2017 11:05:40 pm
Thank you for using BlackVue.
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Walter Tan
29/6/2017 09:38:36 pm
Hi
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BlackVue Support Team
30/6/2017 01:56:49 pm
Thank you for using BlackVue. Yes, its is available from our service centre. www.blackvue.com.sg/contact-us
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Sam
4/1/2018 09:58:30 pm
I had a dr550 font and rear, sometime it will ask to check sd card, had replace sd card still the same issue. Can this model still able to repair?
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Kelvin
7/3/2019 05:58:48 pm
Hi Support, my blackvue dr550 time stamp is incorrect . It is slower than usual. I have updated the firmware and set the region to sg, but the issue still the same. The unit is equiped witn gps but it seem like it does not sync. Appreciate your help and advice.
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Zainey
19/3/2019 08:21:32 am
The below voice messages kept repeating again and again.
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BlackVueSG
19/3/2019 10:18:37 am
Thank you for using BlackVue. This error is most likely due to defective or corrupted memory card. Please format or replace the memory card and try again.
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GC
2/4/2019 10:01:57 pm
Hi, my rear camera light is on but through the WIFI app, it says no internet connection. I can only view the front camera but not for the rear. Kindly advise. Thank you.
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BlackVue Support
2/4/2019 10:36:57 pm
Thank you for using BlackVue.
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Jenny
7/7/2019 06:11:24 pm
Hi
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BlackVue Support
8/7/2019 09:08:22 am
Thank you for the inquiry.
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Chrishi
4/9/2019 02:14:13 am
Hi my BlackVue cam sound is distorted and sound “rusty” may I know what’s the problem?
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BlackVue Support
4/9/2019 09:58:43 am
Thank you for the inquiry. The problem could be due to defective speaker. Please call out hotline at 61009691 with information of your BlackVue model to check for the availability for repair.
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Ben
16/11/2019 06:11:28 pm
Do u offer installation of blackvue camera with the auto power pack to the car battery ?
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BlackVue SG
17/11/2019 09:13:42 pm
Thank you for the inquiry. For installation service, please contact our authorised dealers listed here www.blackvue.com.sg/authorized-dealers
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Andrew Wong
22/5/2020 08:16:08 am
Do you sell Blackvue memory card DR750S-2Ch
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BlackVue SG
22/5/2020 11:23:17 am
Thank you for your inquiry.
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Andrew Wong
22/5/2020 08:37:58 pm
I am using Blackvue DR750S -2CH 16 gb memory card may I know recording time how many hours?
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BlackVue SG
22/5/2020 08:45:46 pm
Hi Andrew,
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SIMON TAN
5/6/2020 07:12:49 pm
I have a 2CH DR750BV which I bought first-hand about 4yrs ago.
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BlackVue SG
6/6/2020 04:23:13 pm
Thank you for your inquiry.
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Lawrence Ong
3/7/2020 02:42:12 pm
I have the same issue:
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BlackVue SG Team
6/7/2020 09:53:27 am
Thank you for your inquiry. Yes, we could help to check your unit at our service centre. Please call our hotline at 61009691 and inform us your dashcam model so that we could check the repair availability. If it's possible for repair, you could book an appointment with us. Thank you for your kind understanding.
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