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[Firmware & Software Update] DR490-2CH V1.1.476

17/8/2017

2 Comments

 
Picture
Dear BlackVue users, 
If you are using DR490-2CH, we have the first release of firmware update V1.1.476 available for download.
This firmware will correct the date and time stamp issue. To get it to work properly, please make sure you download the latest version of BlackVue Viewer software as well. 
Both firmware and viewer software is available for download from our download page. 
More Blog
2 Comments
Don
13/1/2018 07:51:32 am

Hi. I have the 490 2 CH.

I have: a) downloaded the Viewer (1.14); b) inserted my SD card in my PC laptop; c) formatted the SD Card; d) downloaded the firmware update (1.1.476) ; and e) extracted it and copied and pasted it the the SD Card.

When I open the viewer and click on "i" I still get the error message "firmware 1.11 unavailable." Can you help?

Reply
BlackVue Support Team
13/1/2018 10:58:14 am

Thank you for using BlackVue.
After copy the firmware to the memory card, please make sure you insert the memory card to the BlackVue and power ON. This will install the firmware to the dashcam and when it reboots and starts normal recording, you can access the settings using the PC viewer by removing the memory card again.
If the problem still persists even after the above steps, please write to us at support@wowgadgets.com.sg

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