If you contact us for assistance, we will normally request for the information for the model and serial number of your BlackVue dashcam. If you have misplaced the packaging box and warranty card, you need to get the information from the label on the dash cam's body which is hidden inside the mount holder.
Intuitive BlackVue Viewer software comes with a lot of other features beside to perform video playback and to change settings for your BlackVue dashcams.
If you have any BlackVue dashcam that comes without the built-in WiFi, you must have the BlackVue Viewer Software installed to your PC as to perform any changes to the settings and etc. Searching and playing back the recorded video is much easier using our Viewer Software. Maintenance of the memory card can be performed easily using the Format feature of the Viewer Software.
Camera lens angle adjustment is important as to get the best performance for our BlackVue dashcam.
Here, we would like to explain the easiest way to share your recorded video files using the BlackVue smartphone app. This feature is only available for Cloud Series Dashcam series or other earlier models which comes with built-in WiFi. All models of BlackVue dashcam is recording the video files to the memory card storage. User can always remove the memory card to access the video files but for this topic, it is to explain the procedure of how to share the files which you had transferred to the INTERNAL MEMORY of your smartphone via WiFi.
Here we prepared the step by step guide to set up the BlackVue Over the Cloud. Once it is setup properly, you can enjoy the unique features of Over the Cloud which include the Remote Live view, Emergency alarm, GPS tracking and more.